Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10580 reviews)

View other Metro Bank products

4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Best bank

I had an unknown transaction, the fraud department was in touch straight away, sorted it and new card the next day. Very easy. Thank you Reviewed on: 11th March 2023

A bank with class and convenience

This bank is an example on how banks should operate Reviewed on: 11th March 2023

credibility and catering always for customer

The Metro Bank is a credible and a reliable bank that puts its customers first, and this is seen especially when you go into the branch at Bexleyheath. Reviewed on: 11th March 2023

My opinion of Metrobank

In my opinion Metrobank has the most customer friendly opening hours of all the british banks, it seems it,s their to serve it's customers rather than to just make profits. Reviewed on: 11th March 2023

Good service and understanding

They always there when you need them Reviewed on: 11th March 2023

Fast, reliable

Very very good exp I had with when I had my account been hacked and metro bank understood the problem and refunded the money back to my account so thank you . Reviewed on: 11th March 2023

Staff have make easy to do any transaction and very helpful

When I could use my debit card I went to the bank and the staff sort things out very professional and quick I got a new card and arranged for new pin,all that same day. Reviewed on: 11th March 2023

Metro always open and helpful

Seem to be open all day so very convenient and staff always helpful especially Iram at my Ealing Broadway branch. Have definitely recommended to everyone I know. Reviewed on: 11th March 2023

Excellent

Always helpful !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Reviewed on: 11th March 2023

Best

Best bank ever, always happy with their service Reviewed on: 11th March 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Student Bank Account
from HSBC 3.74 from 20 reviews
Personal bank account
from Investec 4.08 from 3 reviews
Reward Platinum account
from NatWest 4.62 from 452 reviews

Want to see more from Metro Bank?

Young Savers
from Metro Bank 4.86 from 392 reviews
Instant access savings
from Metro Bank 4.80 from 484 reviews
Business banking
from Metro Bank 4.78 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub