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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great bank open 7 days a week!

So far I'm so happy with their quality service and can even provide a replacement of lost card in minutes. Highly recommendable to all. Reviewed on: 11th March 2023

easy & sufficient!

I’ve been with metro bank for almost 5 years now I believe, and have loved using the app as it’s so easy to use.. also customer service are beyond helpful! I’m currently solo travelling and I had a small issue with my card and was concerned as I’m in a foreign country and had no access to my money! The customer service team were quick to help me out and get things back in use for me and I’m so thankful for their kindness ! thank you metro bank. Reviewed on: 11th March 2023

Reliable and efficient service

Metro bank is reliable and efficient and I could recommend to people over and over Reviewed on: 11th March 2023

Convenient banking!

Opening hours and near instant replacement cards make all the difference! Reviewed on: 11th March 2023

Customer service

Always helpful friendly and knowledgeable. Reviewed on: 11th March 2023

Best Services

Metro bank is one of the best banks in UK. They have great customer services and their App is fantastic. It is so easy to make payments and enjoy other online services. I have had really great experience with Metro bank. I would definitely like to recommend it to my friendd... Reviewed on: 11th March 2023

Great bank and amazing workers

I’ve only had positive experiences with metro bank Reviewed on: 11th March 2023

they are able to provide answers to all your question in one visit.

considerate and take time to deal with you and complete all your queries in one visit. they let you know what they are doing i.e carry you along so you know how long it will be. Reviewed on: 11th March 2023

Great service

When I opened my account I was very impressed by the care taken by the account manager. Reviewed on: 11th March 2023

The best bank I've been with for 5 years

The services are great, staff are very helpful and friendly, fast instant services Reviewed on: 11th March 2023

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