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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best bank!

Metro bank has provided consistently good service in my year of banking with them. There are many convenient locations, and the opening hours are flexible and allow me to bank when it’s confident for me Reviewed on: 10th March 2023

I recommended to my friends

When I wanted to open a new bank account for my self the staff have been polite with me Reviewed on: 10th March 2023

My review

Very good experience good staff in person Reviewed on: 10th March 2023

Open everyday

Easier to open your bank account and they are open 7 days a week. Reviewed on: 10th March 2023

Fastest service

When I came to uk ,metro bank is the only one who open my account in a same day..loved their services every time Reviewed on: 10th March 2023

Outstanding customer service

I want to say thank you for all your efforts to support people need all the time. Extremely helpful and friendly approach all the time. Reviewed on: 10th March 2023

Very friendly atmosphere

Everyone at Metro Bank makes you feel at home. I remember when I opened my account. I was given as much time as I needed and asked all the questions. I never felt like I was a bother. Reviewed on: 10th March 2023

Metro Bank experience

Good customer service, whenever I had a question, there was always someone there to offer advice. A variety of products allowed me to select the right one for me. The whole experience of first time banking was easy, I felt valued and would recommend them to anyone. Reviewed on: 10th March 2023

you can rely on Metro

they don't close branches like the other clearing banks have done. Consistently friendly and well informed - and accurate Reviewed on: 10th March 2023

Banking provider with high efficiency and convenience as well as rigorous safety.

Ensure the safety of funds with multiple antifraudulent measures to prevent customer's lost whilst compensating the lost in case any piracy/stolen use occurred. Reviewed on: 10th March 2023

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