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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best of the best!

Most helpful staff over the phone and in the branch. Made it so easy and simple. The app is so easy to use and the best I’ve used in comparison to other banks. Such a simple and effective layout. Overall just made my first experience with a bank the easiest and simplest. Very happy, couldn’t imagine being with any other bank after this experience. Especially with their very friendly and attentive staff! Reviewed on: 10th March 2023

Efficient service with great opening hiyrs

Convenient opening hours . A friendly and professional service Reviewed on: 10th March 2023

Awesome

Had a good experience for service Reviewed on: 10th March 2023

The best banking

The best banking, is opened every day and is very fast to resolve something Reviewed on: 10th March 2023

Very good service

Very good customer experience. Staff were very helpful and friendly. No waiting. Reviewed on: 10th March 2023

Extremely good

I had extremely good experience with them Reviewed on: 10th March 2023

Best Bank

I love this bank ofer verry Good service . I have metro bank ofer 5 years and I am happy Reviewed on: 10th March 2023

Convenient opening times

No need to wait for anything in the post, go into the store Reviewed on: 10th March 2023

Brilliant

I’ve been able to transfer and pay very easily and safely . Best bank ever Reviewed on: 10th March 2023

Customer Service

Customers are always at the fore front of everything they do and made to feel like actual people rather than just consumers or a name on a system Reviewed on: 10th March 2023

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