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Metro Bank: Current account reviews

4.80
Based on 10,580 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

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Metro Bank Current account reviews (10580)

Open in 7 days

5
Everyday access for customers are highly recommended. Reviewed on: 10th March 2023

Always there for you !!

5
Absolute pleasure Banking with Metro Bank. It is refreshing to walk into a branch and actually have a person to speak to and resolve any banking queries or just go about your everyday banking needs. Reviewed on: 10th March 2023

10 Minutes to open account

5
I have opened the account online and i was very impressed how easy and the quick process was and on the top they prints card in the store. i have never have come across the bank which prints card on spot, Had nightmare with other banks waiting for the card to arrive. Spont on metrobank with the speedy process and invention of printing card on spot Reviewed on: 10th March 2023

Great bank

5
The staff are very friendly and helpful Reviewed on: 10th March 2023

Best of the best!

5
Most helpful staff over the phone and in the branch. Made it so easy and simple. The app is so easy to use and the best I’ve used in comparison to other banks. Such a simple and effective layout. Overall just made my first experience with a bank the easiest and simplest. Very happy, couldn’t imagine being with any other bank after this experience. Especially with their very friendly and attentive staff! Reviewed on: 10th March 2023

Efficient service with great opening hiyrs

5
Convenient opening hours . A friendly and professional service Reviewed on: 10th March 2023

Awesome

5
Had a good experience for service Reviewed on: 10th March 2023

The best banking

5
The best banking, is opened every day and is very fast to resolve something Reviewed on: 10th March 2023

Very good service

4
Very good customer experience. Staff were very helpful and friendly. No waiting. Reviewed on: 10th March 2023

Extremely good

5
I had extremely good experience with them Reviewed on: 10th March 2023

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