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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10580 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Silly app

To old and not very fancy!! Allways blocking !! Reviewed on: 10th March 2023

The best

Great customer service, seven days per week! Reviewed on: 10th March 2023

Best helpful bank I been to would really recommend them.

Always there to help. Give you a card there and than open all the close. Reviewed on: 10th March 2023

Incredible

Proper helpful and welcoming in details which I need to know regarding to my account Reviewed on: 10th March 2023

Great user friendly online banking

I have found the online banking experience to be user friendly, informative and transparent. Reviewed on: 10th March 2023

Customer service

Friendly and great customer service Reviewed on: 10th March 2023

Best one

Very easy banking with then ! Customer service is very good every time I need some help is quick and easy to call them or go to there office Reviewed on: 10th March 2023

Very good and easy to us

My experience using this bank is very good I have been with them a long time first with a young savings account now with a joint account with my partner Reviewed on: 10th March 2023

No fees, great for EU travel

Easy to use, very friendly, no fees, can use in EU for purchases and ATM withdrawals with no fees. Fantastic! Reviewed on: 10th March 2023

Best bank we have ever used

The staff are so friendly always feel that I am special unlike other banks. Reviewed on: 10th March 2023

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