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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great user friendly online banking

I have found the online banking experience to be user friendly, informative and transparent. Reviewed on: 10th March 2023

Customer service

Friendly and great customer service Reviewed on: 10th March 2023

Best one

Very easy banking with then ! Customer service is very good every time I need some help is quick and easy to call them or go to there office Reviewed on: 10th March 2023

Very good and easy to us

My experience using this bank is very good I have been with them a long time first with a young savings account now with a joint account with my partner Reviewed on: 10th March 2023

No fees, great for EU travel

Easy to use, very friendly, no fees, can use in EU for purchases and ATM withdrawals with no fees. Fantastic! Reviewed on: 10th March 2023

Best bank we have ever used

The staff are so friendly always feel that I am special unlike other banks. Reviewed on: 10th March 2023

Staff consistency

No matter what branch I go into, staff are always lovely Reviewed on: 10th March 2023

Excellent

The staff are always on hand to help. Also bank opening hours are great Reviewed on: 10th March 2023

Brilliant

Honestly such a good bank and the people who work there are amazing! Reviewed on: 10th March 2023

Couldn't be any better

I had my Metro Account for a couple of years and everything is smooth sailing. Whenever I need something, I know I'll get it fast and easy without any fuss. I also love how much security is valued! Reviewed on: 10th March 2023

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