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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Best Bank

5
Absolutely no problems, great communication, and feel safe with Metro Bank. Reviewed on: 10th March 2023

Great service, opening hours and helpful staff

5
Every time I go in to the branch I am greeted well and the staff are always helpful. Easy to use banking hours and nothing is too much trouble for them. Reviewed on: 10th March 2023

Best customer service

5
They really helpful specially, when you go to the store Reviewed on: 10th March 2023

Five star review

5
Very good service all round from branch customer service to phone centre customer service . Reviewed on: 10th March 2023

Open all hours ( almost )

5
I joined Metro when the bank where I have been a customer for nearly 60 years closed its local branch. I really appreciate the long hours and friendly service at Metro Reviewed on: 10th March 2023

helpful

5
Very helpful and convenient banking Reviewed on: 10th March 2023

Super bank

5
Never had any issues abd great customer service Reviewed on: 10th March 2023

Very good

5
Very good using very simple. Reviewed on: 10th March 2023

Excellent Bank

5
Excelent banking, excellent customer services, open 7 days a week, cheap in every way Reviewed on: 10th March 2023

My first bank account in the UK

4
Opened 7 days a week. Very knowledgeable staff. Reviewed on: 10th March 2023

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