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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Nice and straightforward

The best, Easy to use and always nice Reviewed on: 10th March 2023

This bank is brilliant

Staff always helpful and the app is easy to use Reviewed on: 10th March 2023

Super helpful friendly modern bank

Really easy set up online, great simple app so I can do everything easily from my phone. Great advice in branch so I opened up a savings account too! Nothing seems to much for the staff and they are always willing to help. The banks have a very comfortable modern feel inside and calm atmosphere. Best thing I did was switch to Metro! Reviewed on: 10th March 2023

Reliable and secure without a doubt.

Metro bank is for sure one of the most reliablest and securest banks. From secure and easy-use banking apps, to in-store same day print bank cards. Reviewed on: 10th March 2023

Easy online access and great security

I really enjoy the easy to use online service and additional security features. Also branches being open 7 days a week. Great Team at my local branch in Edgware. Keep up the great service Reviewed on: 10th March 2023

Every ready

Always ready to serve and satisfies the customer Reviewed on: 10th March 2023

Metro bank are absolutely great,

The staff in the Bristol branch metro bank are absolutely great, kind and very helpful. Reviewed on: 10th March 2023

Best bank

Needed a community current account. Brilliant service, no charges and interest on deposit account. Highly recommended Reviewed on: 10th March 2023

Good bank, smart bank interior and happy staff. Win win

Enjoy the banking experience so far. Really helpful staff and solutions make for easy secure banking. Reviewed on: 10th March 2023

Amazing

This bank is truly amazing! Customer service is second to none! Reviewed on: 10th March 2023

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