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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Best bank

Great online service and friendly staff Reviewed on: 10th March 2023

Easy and simple

Best bank no problem easy to use friendly quick to use to log in and make payments Reviewed on: 10th March 2023

Amazing bank! Service is second to nine!

Amazing bank! Most modern bank in the world! Reviewed on: 10th March 2023

You can speak to a person

I don't often have to contact Metro as everything works as it should but when I have a query I get to speak to a person and they all seem to be very knowledgeable. Reviewed on: 10th March 2023

Super service

Very happy with service that provided Metro Bank. Reviewed on: 10th March 2023

Always there for you !

They're always helpful in my location and you can always get a happy repesentive. Reviewed on: 10th March 2023

All you need and friendly too

The great news is that Metro has plenty of branches, the staff are friendly and helpful the website easy to use. The payment card is a bonus, no fees when abroad….hoorah! Reviewed on: 10th March 2023

metro bank is a great bank

Metro bank is reliable with great customer service. I have never had any problems with them. Reviewed on: 10th March 2023

Very good and reliable

Very reliable, easy to access app, just overall very nice Reviewed on: 10th March 2023

Great service to the community

I support Metro because while other banks reduce staff, hours or close altogether, Metro continues to offer great face to face service, seven days a week. Reviewed on: 10th March 2023

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