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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

new card in seconds!

love that they are open everyday and they print the card in store Reviewed on: 10th March 2023

Always ready to help

Doesn't matter when you call, they always ready help you. Reviewed on: 10th March 2023

Brilliant

I have had very little issues with this account but they have always been sorted out in a timely manner very professionally. It is easy to access with the mobile app which works great Reviewed on: 10th March 2023

Best bank

Metro bank is best bank in the world Reviewed on: 10th March 2023

Very good in every aspect

The best one, great customer service, less charges Reviewed on: 10th March 2023

Accessibility & variety of products

Friendly staff, acknowledging customers swiftly & very good at remembering their regular customers Reviewed on: 10th March 2023

Impressed

I swapped to this bank a few years ago , best thing I ever did. Excellent customer service & services available Reviewed on: 10th March 2023

Always available 7days a week.

The only bank available any time during the day. You can bank with Metro seven days a week staff are always available face to face. Reviewed on: 10th March 2023

Great bank

Great bank, who keep banking simple. Friendly service in store. Reviewed on: 10th March 2023

great bank

great service, helpful staff great opening hours Reviewed on: 10th March 2023

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