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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Excellent

Metro bank has excellent service. When I was opening up my current account the staff was very informative. Reviewed on: 10th March 2023

Amazing bank and so helpful

Always feel welcome and there opening times always help! Reviewed on: 10th March 2023

Best bank in UK number 1

this is the best bank in england very smiling and welcoming staff always willing to do anything for the customers. very convenient much more features than the competition. about the app i have not seen more easy and informative app so far.ease of use easy access everything can be done from home without visiting the office for every single thing. I am very grateful. Thank you ! Reviewed on: 10th March 2023

friendly and approachable bank

brilliant customer service and beautifully elegant high street branches Reviewed on: 10th March 2023

Bright..clean...friendly

Warm welcome everytime ..seating area Reviewed on: 10th March 2023

Quick and reliable service!

No busy days. Customers are always entertained and prioritised! Reviewed on: 10th March 2023

Amazing Service

Always good to know Metro take care their customer. Reviewed on: 10th March 2023

Amazing service and company

They helped and handled my query amazingly, also not being the greatest with words they simplified it for me and went through everything with me. All round great bank and very glad I joined :) Reviewed on: 10th March 2023

Best bank by a country mile

Fantastic customer service and friendly staff and opening hours that suit me ! Reviewed on: 10th March 2023

Current account great

Always quick in bank and online too Reviewed on: 10th March 2023

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