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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,580 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

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Metro Bank Current account reviews (10580)

Always helpful

5
The staff are always friendly helpful and knowledgeable Reviewed on: 10th March 2023
John Howes 's avatar
John Howes

Metro deserves to be rated the best British Bank

5
I have had the best banking experience since I joined Metro Bank, way back when. The staff are friendly, courteous, helpful and nothing is ever too much trouble. I have used online banking which at times can be a bit of a stretch, being of the older generation, but I have managed very well. At times I have called on Customer Services who have provided all the help I need, professionally but without me feeling totally inadequate. Whenever I need to speak to someone at the bank, it is open. It is almost as if it operates 24/7. How fortunate we are to have such an efficient, accessible service available. We have much to be grateful for. I appreciate and commend the marvellous Metro Team. Reviewed on: 10th March 2023
S McCall's avatar
S McCall

Mr. Tihomir Petrov

5
Best bank ever , they ready to help anytime ,and their costumer service is outstanding ,plus their rates are better than the rest . Reviewed on: 10th March 2023
Tim Petersen's avatar
Tim Petersen

Best bank ever

5
When I say the best I mean it, everytime I went to metro bank the customer service was always perfect. The app is so easy and makes my life so much easier, I’ve recommended to all my friends to make an account at metro bank because of how quick it is and how the employees recommended which accounts are better. I really do love banking with metro bank. Reviewed on: 10th March 2023
Carolina _'s avatar
Carolina _

Efficient, Friendly, Top Quality

5
Every time I have needed to go into store regarding my account, I have received amazing service from friendly and polite staff. Thank you to all at the Aylesbury branch Reviewed on: 10th March 2023
Sophie McLeod's avatar
Sophie McLeod

Friendly helpful staff

5
Quick and easy to open a current account, card issued while you wait, great service Reviewed on: 10th March 2023
Mr L Brown's avatar
Mr L Brown

GREAT BANK

5
GREAT CUSTOMER SERVICE GREAT WEBSITE - EASY TO USE Reviewed on: 10th March 2023
REBECA VERONICA LOZADA-UZURIAGA's avatar
REBECA VERONICA LOZADA-UZURIAGA

Expertise, personalized approach, and commitment - Top class

5
I've banked with them for almost 5 years and am thoroughly impressed with their professionalism, knowledge, and commitment to finding the best solutions for their clients. From the initial consultation to the final closing, Metro Bank executives have been with me every step of the way, answering any questions I had and providing valuable insights and recommendations. One thing I particularly appreciated about Metro Bank is their personalized approach. They took the time to understand my unique needs and financial situation and tailored their advice accordingly. I'd Highly recommend them. Reviewed on: 10th March 2023
Pmcm62's avatar
Pmcm62

Is vey nice banking i am having since i started

5
I will continue using this metro banking all my life Reviewed on: 10th March 2023
Kishor Seja's avatar
Kishor Seja

Metro

5
great bank easy to deal with and great service Reviewed on: 10th March 2023
john gray's avatar
john gray

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