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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,580 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024
David Panton's avatar
David Panton

Awesome customer service

5
I recently visited the Bristol branch to set up online banking, I’m a bit of a technophobe the guy who helped me set it up (Jamie) had the next level of patience, he turned what I was dreading into something fun… Reviewed on: 10th March 2023
Anthony Davis's avatar
Anthony Davis

Very good

5
All ways trying to help and customer service is brilliant Reviewed on: 10th March 2023
Carenzz's avatar
Carenzz

Excellent

5
Metro bank works excellently. Very great and skilled staff. Reviewed on: 10th March 2023
Francis Martins's avatar
Francis Martins

Been with Metro since 2012 - Best Bank in the UK

5
Metro Bank is the best bank in the UK, it understands the UK has a high percent of pet owners and taps into that, it is open for people after work hours in terms of visiting a branch and the customer service is great, it surpasses Barclays on many levels. Reviewed on: 10th March 2023
Jnelson's avatar
Jnelson

Superb

5
When Metro coming in UK i opened account.Never have problems.In my opinion good bank Reviewed on: 10th March 2023
a.slovikas@gmail.com's avatar
[email protected]

Service

5
Easy to use, great customer service and quick service Reviewed on: 10th March 2023
ssco674@gmail.com's avatar
[email protected]

Best customer service

4
They have the best customer service in the whole inter world Reviewed on: 10th March 2023
Princess Lils Jade's avatar
Princess Lils Jade

Excellent

5
So easy to use app is also great Reviewed on: 10th March 2023
Danny 's avatar
Danny

Excellent bankk

5
Good bank excellent service always helping me out Reviewed on: 10th March 2023
sullaykhan2244@outlook.com's avatar
[email protected]

The staff and the quality of services they provide is outstanding.

5
- Since I have been visiting any Branch, I have noticed that there is diversity, what you will hardly find in other Banks. - The Customer service is outstanding, the staff make sure you are pleased and satisfied before you leave. - The fact that there is TOILET FACILITY in every Branch just makes it wonderful, what you will not find or see in other Banks. - Weldon METRO BANK, YOU DESERVE THE 23 AWARD Reviewed on: 10th March 2023
MBATANG TITANG FON's avatar
MBATANG TITANG FON

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