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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

simple easy banking

it's great to know that you can see at a glance where you are with your money and the Metro account lets me do just that. It's useful to see what's coming in and out, and to have our savings account linked too. Reviewed on: 10th March 2023

Happy

My name is Fuad Ziaur Rahman,I m with metro bank since 1 and half years .I’m happy with there service Reviewed on: 10th March 2023

Great family friendly service.

Very helpful in opening my own and my granddaughters savings account. Reviewed on: 10th March 2023

Poor training

The customer service team clearly do not communicate with each other, they don’t even know what phone number appears when they call you. They had me thinking I had been scammed when it turned out it was them that called me…… I will certainly be looking into banking else where, they really are cowboys here Reviewed on: 10th March 2023

Good services

Efficient in general. Staff were always helpful. Allowed us to get into safe deposit box even though it was 10 minutes before closing. Also the branch was children friendly. Reviewed on: 10th March 2023

Why I love metro bank.

I have been with metro bank from the age of 13, when my parents first opened my child’s bank account. I am 22 years old and still with them. I now have an adult current account as well as a savings account with them. Metro bank are a great bank to be with. Reviewed on: 10th March 2023

Awesome service

Fantastic to have this bank always good Reviewed on: 10th March 2023

Ok

Ok.perfekt working im heppy bank. Reviewed on: 10th March 2023

Great customer service

I have recently switched all my personal accounts to Metro Bank. The whole process was made easy with a friendly advisor who explained everything and helped me set.up the app. My debit card was printed immediately and I was able to use all the accounts immediately. I love the fact that the branch is open at times other banks are not making it easy for me to go to branch and deal with a human being when I need to. Reviewed on: 10th March 2023

my review

Open when you need them, always helpful. A great all round banking experience Reviewed on: 10th March 2023

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