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Metro Bank: Current account reviews

4.79
Based on 10,580 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

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Metro Bank Current account reviews (10580)

Awesome service

4
Fantastic to have this bank always good Reviewed on: 10th March 2023

Ok

5
Ok.perfekt working im heppy bank. Reviewed on: 10th March 2023

Great customer service

5
I have recently switched all my personal accounts to Metro Bank. The whole process was made easy with a friendly advisor who explained everything and helped me set.up the app. My debit card was printed immediately and I was able to use all the accounts immediately. I love the fact that the branch is open at times other banks are not making it easy for me to go to branch and deal with a human being when I need to. Reviewed on: 10th March 2023

my review

5
Open when you need them, always helpful. A great all round banking experience Reviewed on: 10th March 2023

Metro bank is top

5
Metro Bank is the best. The service is top notch and the fact that they work on Sundays is just amazing. I have recommended it to all my friends and all my family. I am proud to be a customer of Metro Bank. Reviewed on: 10th March 2023

1st Class Service

5
ever since l opened my account it has been nothing but a 1st class service, in branch and on line Reviewed on: 10th March 2023

How banks used to be!!

5
Fantastic openn 7 days a week Staff always at counter!! And friendly Reviewed on: 10th March 2023

Cheap international transfer

5
It is quite great for my family to send money from abroad for tuitions Reviewed on: 10th March 2023

UK's Best Bank

5
I have been using Mereo now for a couple of years. I have got only positive feedback. Customer service has been excellent the few times I have had to order new cards. Online is fast and user friendly. Metro is now my primary bank account. All in all the best bank on the high street. Reviewed on: 10th March 2023

Excellent customer service

5
Absolutely amazing that you can get into any branch 7 days a week. Reviewed on: 10th March 2023

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