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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Efficient and accommodating

Metro bank service is very efficient and the customer relations staff are helpful and obliging. Reviewed on: 10th March 2023

Best Bank for Week because rest work only 6 days

Best Bank till now because i do banking on Sunday also. Also has the best IT Infrastructure. Reviewed on: 10th March 2023

I never had problems with

The best for me.... quick response... problem solved Reviewed on: 10th March 2023

Friendly, approachable, helpful

Opening accounts for us was extremely easy, also for our grandson as he began employment and our daughter with poor credit rating. Reviewed on: 10th March 2023

Bank that helps the oppress

Metro Bank is a good bank because they don't discriminate. Bank that will come to your rescue when Barclay bank will punish you for offense that's no fault of your. The Bank that helps lower blood pressure The bank that is very professional, with highly trained staff That are so friendly. Thank your Metro bank Reviewed on: 10th March 2023

Fast services

Staff's are welcome and friendly, very good customer service. Reviewed on: 10th March 2023

Absolutely fine

I like because is open Sundays and many more things Reviewed on: 10th March 2023

Excellent customer service

Fantastic customer service and always ready to help with customer needs Reviewed on: 10th March 2023

Amazing

Their is nothing really I can say. But I will do so anyway. Metro Bank is a bank that provides amazing customer service in the branches I've been to. The current account system is fast and easier to understand than most banking. Metro is overall amazing and I would and have recommended it to family and friends. Reviewed on: 10th March 2023

You are number one

Excellent customer service In any branch where are was Reviewed on: 10th March 2023

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