Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

View other Metro Bank products

4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10580)

Refreshing!

Everything to open our account was done in branch, no waiting for cards etc to come via post! Reviewed on: 10th March 2023

Good service and easy to use all app

The customer service is very helpful Reviewed on: 10th March 2023

Excellenet banking service.

very good service,I have a current account account and my wages go there,the staff are very nice,helpful and polite. Reviewed on: 10th March 2023

Simple and easy and always a real person we can speak to.

Branches are well located. customer service is a real person not a bot Staff always on hand to help Reviewed on: 10th March 2023

Great service and knowledgeable on products

We have always been offered great customer service advice and patient with every transaction we have had to ask about wether face to face or over the phone Reviewed on: 10th March 2023

Fab bank

Having branches open 7 days a week and till later at night is such a bonus for Metro customers. Staff are always friendly and helpful, nothing is a problem. All other products are competitive with other banks. Reviewed on: 10th March 2023

Good service but could be better

Good service from the branches but telephone customer service needs to improve. Reviewed on: 10th March 2023

Lovely service

I always feel welcome at Metro. Its staff are very friendly. Reviewed on: 10th March 2023

The best

They look after you very helpful and quick service Reviewed on: 10th March 2023

Good service

professional service in every area of banking fast and efficient service nice and friendly atmosphere Reviewed on: 10th March 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account
from Hampden Bank 4.21 from 5 reviews
Current Account
from Smile Bank 4.54 from 111 reviews
Current account
from Handelsbanken 4.23 from 5 reviews

Want to see more from Metro Bank?

Young Saver
from Metro Bank 4.86 from 392 reviews
Instant access savings
from Metro Bank 4.80 from 484 reviews
Business banking
from Metro Bank 4.78 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub