Smart Money People Logo
Go to business site
Share this page
Link copied

Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Metro Bank Current account reviews (10576)

Great service and knowledgeable on products

5
We have always been offered great customer service advice and patient with every transaction we have had to ask about wether face to face or over the phone Reviewed on: 10th March 2023
angelalayzell@outlook.com's avatar
[email protected]

Fab bank

5
Having branches open 7 days a week and till later at night is such a bonus for Metro customers. Staff are always friendly and helpful, nothing is a problem. All other products are competitive with other banks. Reviewed on: 10th March 2023
Sophie's avatar
Sophie

Good service but could be better

4
Good service from the branches but telephone customer service needs to improve. Reviewed on: 10th March 2023
Sherry's avatar
Sherry

Lovely service

5
I always feel welcome at Metro. Its staff are very friendly. Reviewed on: 10th March 2023
Amina Kambejja 's avatar
Amina Kambejja

The best

5
They look after you very helpful and quick service Reviewed on: 10th March 2023
Emurayi Chinguno's avatar
Emurayi Chinguno

Good service

5
professional service in every area of banking fast and efficient service nice and friendly atmosphere Reviewed on: 10th March 2023
Marcelina Ruppert 's avatar
Marcelina Ruppert

Excellent customer service

5
Customer service all helpful and will listen carefully to whatever you have to say and the opening hours help customers you are working during the week and are only free to visit the bank at weekends. Reviewed on: 10th March 2023
Solomon Bendu's avatar
Solomon Bendu

Best bank

5
One of the best banking service in the UK with very good customer service. Reviewed on: 10th March 2023
Abraham Sila's avatar
Abraham Sila

The People Bank

5
Uncomplicated to set up, easy to use and straightforward to maintain. Very friendly staff. Reviewed on: 10th March 2023
jan harvey's avatar
jan harvey

Pleased to be Metro's customer

5
Enjoyable online banking experience with Metro. Efficiency and effectiveness all the way. Reviewed on: 10th March 2023
Anamaria Negoita's avatar
Anamaria Negoita

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill