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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best bank around

Best bank around, I loose my card regularly I can just go in store and print off a new one straight away. Nice easy communication Reviewed on: 10th March 2023

Happy with Metro Bank

Never had any issue with Metro Bank, their customer service is up to standard Reviewed on: 10th March 2023

Overall a very good bank.

I've never once had an issue unresolved with this bank. Any time I've needed something the staff are friendly and resolve the issue swiftly. I've only once had money attempted to be taken out by fraud but the payment was stopped and no money was lost. Reviewed on: 10th March 2023

Very professional staff in all metro banks

Amazing experience with metro bank Reviewed on: 10th March 2023

The best bank around

The most reliable bank I have ever dealt with. Their 7 day working weeks exceeds all expectations and the staff are always to friendly and helpful. I have never had any problems since opening my account and I’ve now got all my family members to switch to metro too! They love it. Reviewed on: 10th March 2023

Banking should always be this easy

Friendly, helpful staff and a branch that is not only open, but also has sensible customer orientated opening hours. Reviewed on: 10th March 2023

Metro bank is wonderful in every type of service

I had very great and awesome experience with metro. All staff are very friendly and very helpful. Reviewed on: 10th March 2023

Amazing friendly bank

I added my spouse on to my account and they were exceptionally patient and trying to help Reviewed on: 10th March 2023

amazing bank

Amazing customer support team would definitely refer to many of my friends and family. Reviewed on: 10th March 2023

Great bank

Great bank would recommend to anyone Reviewed on: 10th March 2023

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