Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

View other Metro Bank products

4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10580)

Excellent customer service

Customer service all helpful and will listen carefully to whatever you have to say and the opening hours help customers you are working during the week and are only free to visit the bank at weekends. Reviewed on: 10th March 2023

Best bank

One of the best banking service in the UK with very good customer service. Reviewed on: 10th March 2023

The People Bank

Uncomplicated to set up, easy to use and straightforward to maintain. Very friendly staff. Reviewed on: 10th March 2023

Pleased to be Metro's customer

Enjoyable online banking experience with Metro. Efficiency and effectiveness all the way. Reviewed on: 10th March 2023

Best bank around

Best bank around, I loose my card regularly I can just go in store and print off a new one straight away. Nice easy communication Reviewed on: 10th March 2023

Happy with Metro Bank

Never had any issue with Metro Bank, their customer service is up to standard Reviewed on: 10th March 2023

Overall a very good bank.

I've never once had an issue unresolved with this bank. Any time I've needed something the staff are friendly and resolve the issue swiftly. I've only once had money attempted to be taken out by fraud but the payment was stopped and no money was lost. Reviewed on: 10th March 2023

Very professional staff in all metro banks

Amazing experience with metro bank Reviewed on: 10th March 2023

The best bank around

The most reliable bank I have ever dealt with. Their 7 day working weeks exceeds all expectations and the staff are always to friendly and helpful. I have never had any problems since opening my account and I’ve now got all my family members to switch to metro too! They love it. Reviewed on: 10th March 2023

Banking should always be this easy

Friendly, helpful staff and a branch that is not only open, but also has sensible customer orientated opening hours. Reviewed on: 10th March 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Plutus account
from Plutus 0.00 from 0 reviews
Gold account
from NatWest 4.58 from 365 reviews
Current account
from first direct 4.74 from 1491 reviews

Want to see more from Metro Bank?

Young Saver
from Metro Bank 4.86 from 392 reviews
Instant access savings
from Metro Bank 4.80 from 484 reviews
Business banking
from Metro Bank 4.78 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub