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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

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5
Best bank ever, this was the first bank that gave me my bank card same day rather than waiting 5 working days to receive your bank card since metro bank came things became easy like when you want to deposit take out from the branch they open 7 days I would recommend family and friends Reviewed on: 10th March 2023

easy going

5
I'm happy,for your service, hopefully the bank will get back to normal and provide excellent service as that time I opened my account 8 yrs ago. Reviewed on: 10th March 2023

Good bank

5
I get my account in this bank, after my husband get as well, quick transfers, good online banking. Happy with everything Reviewed on: 10th March 2023

Amazing banking with Metro Bank

5
Extremely welcoming in Metro Bank very helpful staff always happy with the service Metro Bank offers its Customer. Reviewed on: 10th March 2023

Excellent bank with fantastic service.

5
Any branch ive been to, the staff are super friendly, helpful and efficient. I don't end up wasting any time and they make sure to solve my issues to the best of their ability instead of telling me to do it online or come back another day. Reviewed on: 10th March 2023

A bank you can go to when you need!

5
Great opening times, nice ambience, loos, dog-friendly, cash counter machine & great kid account. Love it. Reviewed on: 10th March 2023

Staff is very cooperative

5
Open 7 days a week. Staff are good Reviewed on: 10th March 2023

easy to operate

5
can be accesible seven day SECURE AND SAFE Reviewed on: 10th March 2023

Customer friendly

5
I love the way you deal and trat your customer. Reviewed on: 10th March 2023

Best bank

5
I think Metro Bank is very good, because I am happy from the costumer service in Wimbledon and their wonderful banking conditions! I am happy that I can use my card in Europe without any taxes! Thank you Metro bank Reviewed on: 10th March 2023

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