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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Metro bank is wonderful in every type of service

I had very great and awesome experience with metro. All staff are very friendly and very helpful. Reviewed on: 10th March 2023

Amazing friendly bank

I added my spouse on to my account and they were exceptionally patient and trying to help Reviewed on: 10th March 2023

amazing bank

Amazing customer support team would definitely refer to many of my friends and family. Reviewed on: 10th March 2023

Great bank

Great bank would recommend to anyone Reviewed on: 10th March 2023

Start banking in minutes

Best bank ever, this was the first bank that gave me my bank card same day rather than waiting 5 working days to receive your bank card since metro bank came things became easy like when you want to deposit take out from the branch they open 7 days I would recommend family and friends Reviewed on: 10th March 2023

easy going

I'm happy,for your service, hopefully the bank will get back to normal and provide excellent service as that time I opened my account 8 yrs ago. Reviewed on: 10th March 2023

Good bank

I get my account in this bank, after my husband get as well, quick transfers, good online banking. Happy with everything Reviewed on: 10th March 2023

Amazing banking with Metro Bank

Extremely welcoming in Metro Bank very helpful staff always happy with the service Metro Bank offers its Customer. Reviewed on: 10th March 2023

Excellent bank with fantastic service.

Any branch ive been to, the staff are super friendly, helpful and efficient. I don't end up wasting any time and they make sure to solve my issues to the best of their ability instead of telling me to do it online or come back another day. Reviewed on: 10th March 2023

A bank you can go to when you need!

Great opening times, nice ambience, loos, dog-friendly, cash counter machine & great kid account. Love it. Reviewed on: 10th March 2023

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