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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Staff is very cooperative

Open 7 days a week. Staff are good Reviewed on: 10th March 2023

easy to operate

can be accesible seven day SECURE AND SAFE Reviewed on: 10th March 2023

Customer friendly

I love the way you deal and trat your customer. Reviewed on: 10th March 2023

Best bank

I think Metro Bank is very good, because I am happy from the costumer service in Wimbledon and their wonderful banking conditions! I am happy that I can use my card in Europe without any taxes! Thank you Metro bank Reviewed on: 10th March 2023

Amazing service

When I was scammed they helped me out quickly and efficiently Reviewed on: 10th March 2023

Great, people-focused, friendly bank

I've been with metro Bank for 10 years now after being really disappointed with falling customer service standards at my previous bank. Metrobank has never let me down. I've always felt like a valued customer, whether visiting in person, speaking on the phone and even the online experience. Metrobank does banking like you would hope - with a common sense and customer first personal approach. Highly recommended. Reviewed on: 10th March 2023

Better than the others!

Banking with Metro is so easy as they are always there either on the high street (a fast diminishing presence of other banks) or on the phone. I wish I had changed sooner. Reviewed on: 10th March 2023

My story of how I opened my first bank account with metro bank

I've been researching into other banks since 2016 and I'm been finding a bank that doesn't have any strict rules so when metro bank popped up I looked into it then it was legit. And it's been a blessing for me so I'm happy with what I have Reviewed on: 10th March 2023

Best bank ever

The very best banking experience Reviewed on: 10th March 2023

The best bank

Metro bank are reliable and safety bank and has very competent and polite stuff. Reviewed on: 10th March 2023

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