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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,580 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

simple and easy for young teens.

3
Allows a more effective experience via Metro bank App. Reviewed on: 10th March 2023
Metro bank user 7 's avatar
Metro bank user 7

Always easy to access and always helpful staff

5
Metro bank is the best bank I had in the uk. The staff is always there to help any day of the week. Online banking is extremely easy. Just love this bank. Reviewed on: 10th March 2023
damian11905@gmail.com's avatar
[email protected]

Awesome bank

5
Awesome bank great customer service and open 7 days a week. Reviewed on: 10th March 2023
M Halbhuber's avatar
M Halbhuber

Great bank

5
lost a debit card, was replaced in store immediately. Reviewed on: 10th March 2023
Andy's avatar
Andy

Great Bank!

5
Very friendly and polite staff always ready to help and great services! Reviewed on: 10th March 2023
William Fenton's avatar
William Fenton

Great reliable service

5
Great service, fantastic perks and a reliable bank. I feel like a very valued customer with metro Reviewed on: 10th March 2023
Charlie Taylor's avatar
Charlie Taylor

Ever so helpful and my dog can come in

5
The staff are pleasant and helpful and it's one on one not through a glass window, Reviewed on: 10th March 2023
Robert Cook's avatar
Robert Cook

Amazing banking service

5
Makes life so much easier, amazing service and staff Reviewed on: 10th March 2023
David Marozsan's avatar
David Marozsan

Great banking app

5
Very easy to use the app and online banking. Reviewed on: 10th March 2023
Andrei's avatar
Andrei

Human Touch

5
Accessible and responsive especially when banking details are forgotten or lost. Reviewed on: 10th March 2023
Victoria Sharman's avatar
Victoria Sharman

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