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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,580 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Sunnet Arniyazov

5
Very happy with service's always helpful Reviewed on: 10th March 2023
Sunnet Arniyazov 's avatar
Sunnet Arniyazov

Extraordinarily exceptional

5
Metro Bank makes banking exceptionally secure and easy. Love their services... Reviewed on: 10th March 2023
Damien 's avatar
Damien

Banking made easy

5
Never had any issues pleasure to bank with they are so ready to assist and support it really is banking made easy Reviewed on: 10th March 2023
missjulieryan@yahoo.co.uk's avatar
[email protected]

No trouble

5
Nothing is too much trouble for this bank, and the staff that work for them. Reviewed on: 10th March 2023
Lorraine Ferbet's avatar
Lorraine Ferbet

Fantastic company to bank with

5
Every time I have a problem the bank always quick to reply Reviewed on: 10th March 2023
Alex Shafto's avatar
Alex Shafto

Helpful & Friendly Staff

5
The Staff at the Bank are Very Helpful & Friendly always have smiles on their Faces Reviewed on: 10th March 2023
Natalie's avatar
Natalie

Best bank

5
They have the best customer assistance skills Reviewed on: 10th March 2023
Esther's avatar
Esther

Best bank

5
Customer service and opening time are the best Reviewed on: 10th March 2023
Hamza Sadoudi's avatar
Hamza Sadoudi

its a brilliant bank

5
never had a bad experience and the staff is very helpful Reviewed on: 10th March 2023
Adrian Brooks's avatar
Adrian Brooks

Easily convenient to all.

5
I have been with Metro for 10 years now, and I’m super happy with everything really. They are always there for you. They communicate well and without the fuffle. There are no silly charges and everything is resolved there and then. No need to wait ages for cards and to see the manager. Really convenient for busy people like me! Reviewed on: 10th March 2023
Elaisa 's avatar
Elaisa

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