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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Quick and easy

Very quick and easy to set up, staff are helpful if you require it, have enjoyed the banking experience Reviewed on: 10th March 2023

Feedback/help

Every time I need help with my online banking they are always available the lines are never really full so I have no haslewith anything. I have referred it to my best mate and many family memeber Reviewed on: 10th March 2023

Nice

Thanks u all metro bank stuff.I’m happy metro bank. Reviewed on: 10th March 2023

Always greeted in a lovely manor.

Nothing is an issue for the staff. Immediate responses and fast service. Cannnot fault in anyway! Reviewed on: 10th March 2023

Does everything it says 'on the tin'

Good experience from opening my account and very friendly, efficient service whenever I have visited. Reviewed on: 10th March 2023

Good service

I think they are too secure! I get locked out of my account many times a year! but better safe than sorry Reviewed on: 10th March 2023

Brilliant review

Great bank always happy to help Reviewed on: 10th March 2023

Love love love

Metro is always so reliable and accessible to me no matter where I am. They never let me down Reviewed on: 10th March 2023

Best choice of bank

Had a terrible experience with previous bank providers but with Metro Bank, they’ve been very helpful, supportive and brilliant. Overall I do recommend Metro Bank. Reviewed on: 10th March 2023

Good and bad. Overall metro is nice

Happy go lucky metro bank get the job done Reviewed on: 10th March 2023

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