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Metro Bank: Current account reviews

4.79
Based on 10,580 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10580)

Review of the Metro Bank, Current account:

Service

5
I love everything about this bank . Reviewed on: 11th March 2023

a great bank

5
great bank, but it would be nice to have an account that pays interest at a rate like that of other banks pays at 3% Reviewed on: 10th March 2023

Best Debit Card Provider

5
If you need a new Debit card, just walk into any branch, and the will happily print and activate it for you. Reviewed on: 10th March 2023

Very good customer experience

5
Every one at metro bank make me feel important Reviewed on: 10th March 2023

So easy

5
The app on metro bank is so easy and seeing as everyone now does things on the move, it does not matter where you are or what you are doing you can sort out your bank/money details straight away. This to me is the way forward for banks, to make things easy and still protect your money. Well done metro bank Reviewed on: 10th March 2023

Current account

5
In store customer service approach is highly professional, helpful and friendly Reviewed on: 10th March 2023

Quick and very helpful service

5
I went for open current account at the same time I had open my savings account as well and I was surprised they had print debit card at the same time, really very friendly staff . Reviewed on: 10th March 2023

Este foarte buna bank

5
Recomand metro bank este o Banks foarte buna Reviewed on: 10th March 2023

All round good experience

5
I like Metrobank because they have a very good website and phone service which means I seldom have to visit the brand. However, when I do visit a branch, I find the service attentive and helpful, and the branches pleasant and modern. An all round good experience. Reviewed on: 10th March 2023

Great app and open at times to suit the customer

5
Metro make it so easy to do business. Open at great hours and over weekends plus a great app to allow me to make swift payments Reviewed on: 10th March 2023

Best bank!!

5
Easy to use the customer service are amazing highly recommend Reviewed on: 10th March 2023

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