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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Convenient and safe banking

We used our debit card while we were overseas recently. No charges, easy to use and love the online banking using our phones. Reviewed on: 10th March 2023

bank Services

Excellent service very convenient , Open longer hours Reviewed on: 10th March 2023

Best bank

Metro Bank staff are always very friendly and helpful. I always recommend Metro to everyone as they really are the peoples banks Reviewed on: 10th March 2023

Always good service

Any problem I’ve ever had has been resolved much quicker than any other bank Reviewed on: 10th March 2023

Safe banking

It has been hassle free banking. Everything I need help with I get it instantly Reviewed on: 10th March 2023

Great service

Opening times are great and customer service is excellent Reviewed on: 10th March 2023

AMAZING

I struggle with technology Reviewed on: 10th March 2023

10

it is the best bank. and the employees are the best, always ready to help you at any time, any problem. She is the best Reviewed on: 10th March 2023

a very good card

aplicarea pentru un cont bancar la Metro Bank a fost rapidă și ușoară, iar aprobarea a fost instantanee. Reviewed on: 10th March 2023

Extremely helpful

Always helpful on phone and in branch. Can use debit card abroad. Reviewed on: 10th March 2023

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