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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Helpful

They are always on hand to help and advise they never make you feel silly and I love going in and speaking to them and not a robot Reviewed on: 10th March 2023

Total care

When setting up, Metro listened to what we needed, and repeatedly went that extra mile to ensure a product tailored to our needs. Reviewed on: 10th March 2023

Best from the best

Always satisfied , may ii have the 1000£ please?thanks Reviewed on: 10th March 2023

A peoples bank!

I had no credit rating and couldn't get a account with any of the top banks as I had no photo ID.. Thankfully Metrobank allowed me to use official letters as ID and now Im a functioning member of society.. This is not mentioned in their sales PR but it truly helps ordinary people who have fallen through the cracks be able to progress.. Reviewed on: 10th March 2023

Easy, simple banking

From the moment I walked into the branch to open an account, it was a breath of fresh air compared to other banks I had dealt with and been in. The processes were simple, straight forward, explained fully and most importantly quick. I had suitable accounts set up quickly and Metro showed how it could be done, when all of the bureaucratic nonsense could be removed. Whenever I have needed further help it has been there at convenient times. Thank you, highly recommended. Reviewed on: 10th March 2023

Very easy to bank with.

Courteous staff at the end of the line. Goes above to help with sorting your queries out within good time Reviewed on: 10th March 2023

Best bank

Great banking, long time with metro bank. Reviewed on: 10th March 2023

Great bank

Great bank been with them for over a year now Reviewed on: 10th March 2023

Excellent Bank

Metro is an excellent bank, so easy to use - no fuss no bother. Highly recommended Reviewed on: 10th March 2023

Brilliant all round

Brilliant bank so easy to use and so helpful would reckoner to everyone Reviewed on: 10th March 2023

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