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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Fantastic

I am happy with the services is quick and officiant also when I visiting the branch in Manchester I am always welcome with smile and polite people hired in the bank Reviewed on: 10th March 2023

Accessible and friendly

Love that i can pop in on my way to or from work - very convenient and good service Reviewed on: 10th March 2023

Best

Best bank I had ever in uk.thank you Reviewed on: 10th March 2023

Helpful

They are always on hand to help and advise they never make you feel silly and I love going in and speaking to them and not a robot Reviewed on: 10th March 2023

Total care

When setting up, Metro listened to what we needed, and repeatedly went that extra mile to ensure a product tailored to our needs. Reviewed on: 10th March 2023

Best from the best

Always satisfied , may ii have the 1000£ please?thanks Reviewed on: 10th March 2023

A peoples bank!

I had no credit rating and couldn't get a account with any of the top banks as I had no photo ID.. Thankfully Metrobank allowed me to use official letters as ID and now Im a functioning member of society.. This is not mentioned in their sales PR but it truly helps ordinary people who have fallen through the cracks be able to progress.. Reviewed on: 10th March 2023

Easy, simple banking

From the moment I walked into the branch to open an account, it was a breath of fresh air compared to other banks I had dealt with and been in. The processes were simple, straight forward, explained fully and most importantly quick. I had suitable accounts set up quickly and Metro showed how it could be done, when all of the bureaucratic nonsense could be removed. Whenever I have needed further help it has been there at convenient times. Thank you, highly recommended. Reviewed on: 10th March 2023

Very easy to bank with.

Courteous staff at the end of the line. Goes above to help with sorting your queries out within good time Reviewed on: 10th March 2023

Best bank

Great banking, long time with metro bank. Reviewed on: 10th March 2023

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