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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Metro Banking is stress free

Very helpful staff which is vitally important for me as I am 78 Reviewed on: 10th March 2023

Excellent friendly service

Always happy to help with any banking situation with polite and friendly staff and service. Reviewed on: 10th March 2023

Good customer service

Always very helpful and professional staff at any branch you go to. Great opening hours means that I am always able to get to a branch easily. Everything is always easy to do. Great job keep up the good work. Reviewed on: 10th March 2023

Quick and simple

To open a current account at metro bank is easy fast and walked through thoroughly the employees are really kind and caring for there customers Reviewed on: 10th March 2023

Excellent

Excellent communication and customer service. Reviewed on: 10th March 2023

Hassle free banking

Can’t fault the service one bit Reviewed on: 10th March 2023

My experience

My experience with metro has been amazing Reviewed on: 10th March 2023

Convenient and Hassle-Free

Excellent customer service and hassle-free banking Reviewed on: 10th March 2023

Hustle free banking

The staff are friendly and ready to explain things to make you understand whatever you want to do. Another good thing is the instant print of your debt card right in your presence. Reviewed on: 10th March 2023

Satisfied

Quick and easy to set up Friendly and understandable staff Card given on site and picked my own pin Reviewed on: 10th March 2023

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