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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Just awesome and simple

Unlike other banks Metro Bank is the simplest and best banks for me to have. Reviewed on: 10th March 2023

well trained staff

The staff are always very helpful and patient The hours of opening are convenient and the app works well Reviewed on: 10th March 2023

M Asad

Available for help whole week & the best services and banking Reviewed on: 10th March 2023

Metro Banking is stress free

Very helpful staff which is vitally important for me as I am 78 Reviewed on: 10th March 2023

Excellent friendly service

Always happy to help with any banking situation with polite and friendly staff and service. Reviewed on: 10th March 2023

Good customer service

Always very helpful and professional staff at any branch you go to. Great opening hours means that I am always able to get to a branch easily. Everything is always easy to do. Great job keep up the good work. Reviewed on: 10th March 2023

Quick and simple

To open a current account at metro bank is easy fast and walked through thoroughly the employees are really kind and caring for there customers Reviewed on: 10th March 2023

Excellent

Excellent communication and customer service. Reviewed on: 10th March 2023

Hassle free banking

Can’t fault the service one bit Reviewed on: 10th March 2023

My experience

My experience with metro has been amazing Reviewed on: 10th March 2023

Alternative products

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from TSB 4.12 from 6 reviews
Current account
from The Co-operative Bank 4.20 from 430 reviews
Student Bank Account
from HSBC 3.74 from 20 reviews

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