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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Satisfied

Quick and easy to set up Friendly and understandable staff Card given on site and picked my own pin Reviewed on: 10th March 2023

Never had one problem since joining this bank

I have never had any issues since hoping this bank - their customer service in all areas are great welcoming and well informative- the services provided are easy and simple to navigate - definitely deserves a great reward for the standard this bank provide! Have recommended lots of friends and family to join just off the basis of the service I have received in person and online! Reviewed on: 10th March 2023

Good

It's a good bank for everyone and everything for safety locker and money Reviewed on: 10th March 2023

Good customer service

They have their customers at the heart of their service Reviewed on: 10th March 2023

Excellent bank

Each time I’ve gone into the Metro bank I’ve had excellent customer service, certainly a bank to rely on. Reviewed on: 10th March 2023

I would recommend Metro bank to everyone

I have had great response from Metro Bank whenever I have had a problem Reviewed on: 10th March 2023

Very good service

They are very helpful anyway and very good services Reviewed on: 10th March 2023

Friendly and efficient

Always very helpful, and doesn't matter how trivial the problem Reviewed on: 10th March 2023

The Best Bank

We opened accounts at Metro because it's local and the children could have accounts too all under one roof. Reviewed on: 10th March 2023

CONVENIENT BANKING

THE BANKING HALL IS OPEN 7 DAYS A WEEK AND THE SERVICE IS ALWAYS ON POINT Reviewed on: 10th March 2023

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