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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Friendly and efficient

Always very helpful, and doesn't matter how trivial the problem Reviewed on: 10th March 2023

The Best Bank

We opened accounts at Metro because it's local and the children could have accounts too all under one roof. Reviewed on: 10th March 2023

CONVENIENT BANKING

THE BANKING HALL IS OPEN 7 DAYS A WEEK AND THE SERVICE IS ALWAYS ON POINT Reviewed on: 10th March 2023

Very good

Im happy with metro bank Ther open 7 days like a metro st very good Reviewed on: 10th March 2023

Great bank always open when you need them

Always open with staff always willing to help Reviewed on: 10th March 2023

Great service

Local bank that has long opening hours with polite and efficient staff, beats the rest hands down. Reviewed on: 10th March 2023

Best bank ever

It is fabulous experience I just love metro bank it helped me in previous years so much I just really appreciate it so much Reviewed on: 10th March 2023

Great bank highly recommend very helpful and polite

Very happy with any experiences would highly recommend metro to others Reviewed on: 10th March 2023

Fast

very quick to answer the phone and even quicker to sort out any problem Reviewed on: 10th March 2023

The best bank every !

I have been a customer of this bank for 5 years now, everything can always be arranged without any problems, branches are open even on Sundays, which very often makes it easier to settle matters because there is not enough time for it many times a week. Reviewed on: 10th March 2023

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