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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Great service

The staffs are well behaved and friendly nature. The branches are easy to access moreover service provided is really comfortable. Reviewed on: 10th March 2023

Customer service is poor. Get annoying calls from your compliance department, etc

All in all. I had to close my account yesterday. Reviewed on: 10th March 2023

Great bank open 7 days a week

Great to have a bank open 7 days a week in case of any emergency I know I can rely on them. It's very welcoming and the staff are greta6 Reviewed on: 10th March 2023

Metro bank is my first bank account i am satisfied for their services

Metro bank is my first bank account i am satisfied for their services Reviewed on: 10th March 2023

Best easy current account

So easy to use app all straight forward no worries easy to understand great Reviewed on: 10th March 2023

Patient and extremely helpful staff available when you need them

I have only good things to say about Metro Bank. When a bank is actually open when you need them; has staff in branch and on the phone and who do what ever they can to help, you know you have a bank you would like to stay with and would recommend without hesitation. Reviewed on: 10th March 2023

Amazing customer service

Metro Bank is a true gem in the banking industry, offering exceptional services to its customers. From the moment you step into one of their branches, you are greeted by friendly staff who are always ready to assist you with any questions or concerns. The bank's facilities are top-notch, with modern technology and equipment that make banking a breeze. But what truly sets Metro Bank apart is their commitment to customer satisfaction. They go above and beyond to ensure that their clients are happy and satisfied with their banking experience. Whether you need assistance with a transaction, want to open a new account, or simply have a question, the staff at Metro Bank is always happy to help. Overall, I highly recommend Metro Bank to anyone looking for a reliable, customer-focused banking experience. Their exceptional service, modern facilities, and commitment to customer satisfaction make them a top choice in the banking industry. Reviewed on: 10th March 2023

Surly the best bank yet kep it up

I have nathink but good experience with metro Reviewed on: 10th March 2023

Service

This bank is always very good service. Reviewed on: 10th March 2023

I would recommend friends and family

The customer service is very good and your staff are helpful Reviewed on: 10th March 2023

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