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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Surly the best bank yet kep it up

I have nathink but good experience with metro Reviewed on: 10th March 2023

Service

This bank is always very good service. Reviewed on: 10th March 2023

I would recommend friends and family

The customer service is very good and your staff are helpful Reviewed on: 10th March 2023

Good service but most issues resolved only in branch

God service but sometimes i felt that i was forced by bank to go to bank branch to sort out issues that other banks resolve online or over the phone. Reviewed on: 10th March 2023

Reliable bank

Best bank I've had great openings time always got staff to talk to and if you got a problem always willing to help Reviewed on: 10th March 2023

Great Bank

Great banking services and very helpful and polite staff Reviewed on: 10th March 2023

Always available

I love the convenience of the store being open Reviewed on: 10th March 2023

Consistent and reliable

Never any fees. I always feel I can trust metro bank. Reviewed on: 10th March 2023

No problems is all you want from a bank

Very helpful staff that go above and beyond for their customers, making metro the best bank in the country Reviewed on: 10th March 2023

Excellent service

Very helpful Bank and always good customer service Reviewed on: 10th March 2023

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