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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Best bank

I have had my current account for so many years and I'm very happy with the fact that the bank works during the weekend too Reviewed on: 10th March 2023

Exceeds experience

Excellent service never needed you get a card the same day Reviewed on: 10th March 2023

service

Just I say good service ,my first uk bank Reviewed on: 10th March 2023

great customer service

Everytime I go into a branch or call through to customer services, it’s always super fast and my queries are always resolved. if not resolved, alternative options are offered. Reviewed on: 10th March 2023

metro bank best

been with them since i was 15 and i’m now 26, never had any issues with them. perfect bank. Reviewed on: 10th March 2023

The bank for the people

I consider metro bank a bank for the people from all sorts of life and the service they give is none to other but sufficient and I gladly recommend them to anyone. Reviewed on: 10th March 2023

Excellent service

I've held a current account with Metrobank for many years. It's so convenient to use branches as they have extended opening hours at a time when so many other banks are constantly closing branches. The staff are always friendly and professional and I've bever had to queue for 20mins plus as in other bank branches. Reviewed on: 10th March 2023

Very good

Wen i go to bank quick n helpfull Reviewed on: 10th March 2023

Amazing bank and amazing staff. High Wycombe Branch is amazing

AmaZing branch (high Wycombe branch). Great staff Reviewed on: 10th March 2023

Best bank!

Can go in to ask questions anytime without an appointment Reviewed on: 10th March 2023

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