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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Outstanding bank.

I’ve been with many other banks before and always been spoken to awful and was never able to do everything metro is. I have had so much help with my metro account and I would never go to anyone else. Outstanding bank and lovely people! Always great customer service support aswell! Reviewed on: 10th March 2023

Metro all ways ready to serve customers

Every time I visited metro BANK always In And out Reviewed on: 10th March 2023

Just awesome bank

The staff were very helpful when i set up an account. Reviewed on: 10th March 2023

Best bank

Really enjoy banking with metro Reviewed on: 10th March 2023

Good and easy to bank with

Best bank among the best friend fell me about the bank and I check it is easy the day I want to open and account and they accepted and my account open that same day Reviewed on: 10th March 2023

Super Excellent Service

Helpful Bank Evry time Love Metro Bank Reviewed on: 10th March 2023

First class bank

Very polite and well trained staff, Quick service. Never have been disappointed. The best thing it’s open 7 days which is really convenient. Highly recommended Bank Reviewed on: 10th March 2023

Finally a bank that serves its customers

I work long hours typically in the middle of nowhere or towns I don't know. I rarely get enough of a lunch hour to actually get out. Metro Bank seems to be the only bank that recognises we can't all get to the bank during work hours because we're... er... working! Thanks. Always recommend to everyone Reviewed on: 10th March 2023

Quality Banking Service

Prompt and Excellent banking services. Reviewed on: 10th March 2023

The staff are great in the bank very friendly and welcoming I loved there enthusiasm for team work very

The staff at Metro Bank are a pleasure to work with very happy I choose them to bank with they have an eye for detail very attentive love there enthusiasm working as a team the staff are friendly polite and helpful also opened my account the same day and accommodated to all of my needs they provide me with an all round excellent service and I would highly recommend them for there products and services and competence in there delivery to meet their Clients needs Reviewed on: 10th March 2023

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