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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Good and easy to bank with

5
Best bank among the best friend fell me about the bank and I check it is easy the day I want to open and account and they accepted and my account open that same day Reviewed on: 10th March 2023

Super Excellent Service

5
Helpful Bank Evry time Love Metro Bank Reviewed on: 10th March 2023

First class bank

5
Very polite and well trained staff, Quick service. Never have been disappointed. The best thing it’s open 7 days which is really convenient. Highly recommended Bank Reviewed on: 10th March 2023

Finally a bank that serves its customers

5
I work long hours typically in the middle of nowhere or towns I don't know. I rarely get enough of a lunch hour to actually get out. Metro Bank seems to be the only bank that recognises we can't all get to the bank during work hours because we're... er... working! Thanks. Always recommend to everyone Reviewed on: 10th March 2023

Quality Banking Service

5
Prompt and Excellent banking services. Reviewed on: 10th March 2023

The staff are great in the bank very friendly and welcoming I loved there enthusiasm for team work very

4
The staff at Metro Bank are a pleasure to work with very happy I choose them to bank with they have an eye for detail very attentive love there enthusiasm working as a team the staff are friendly polite and helpful also opened my account the same day and accommodated to all of my needs they provide me with an all round excellent service and I would highly recommend them for there products and services and competence in there delivery to meet their Clients needs Reviewed on: 10th March 2023

The Best

5
I have business card.All good .I like this metro bank. Reviewed on: 10th March 2023

Metro bank is customer friendly bank we can open bank account very easy and quickly

5
I had open the metro bank recently. However they followed very quick and easy process Reviewed on: 10th March 2023

Brilliant bank

5
They are open longer hours so for people with normal working hours we are able to access in store banks easier, you can always print a new card straight away if you loose it and the customer service is fantastic! Reviewed on: 10th March 2023

Very good

5
The stuff very friendly very understanding Never had any issues Reviewed on: 10th March 2023