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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Best bank you could possibly be with !!!

I have been with Metro Bank for a while now and its a perfect choice. Never had any problems with my account. Great thing is that I can use my card abroad without any fees. Staff is really helpful and stores are open 7 days a week till late. I also like the fact that I can issue my new cards in store any time. Great bank ! Reviewed on: 10th March 2023

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…………………………………………………………………………………. Reviewed on: 10th March 2023

Quick service

Very friendly staff and service is quick Reviewed on: 10th March 2023

Best costumer service in store and online banking

I lost my card got it replaced at home in three days and i forgot all my online banking details , they provide me with the magic word and got it fixed strait away ,thank you métro bank Reviewed on: 10th March 2023

Favoured

All aspects banking with metro have made life easier with my finances and there are no worries when metro are open for business. Reviewed on: 10th March 2023

hassle free bank

very good working hours, being accessible under all conditions and the conveniences it provides Reviewed on: 10th March 2023

Good customer service

Great technology , easy to use Reviewed on: 10th March 2023

Helpful

Very helpful staff and we can go on weekend aswell Reviewed on: 10th March 2023

The best

I am happy to be customer of this bank. Reviewed on: 10th March 2023

Excellent for the Euro Traveller

In Branch, Online, Inter Euro Banking, Top Security checks…. the Metro Bank does it all to the highest efficiency & politeness! Reviewed on: 10th March 2023

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