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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
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Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best costumer service in store and online banking

5
I lost my card got it replaced at home in three days and i forgot all my online banking details , they provide me with the magic word and got it fixed strait away ,thank you métro bank Reviewed on: 10th March 2023
Salih Karati's avatar
Salih Karati

Favoured

5
All aspects banking with metro have made life easier with my finances and there are no worries when metro are open for business. Reviewed on: 10th March 2023
M Kelleher's avatar
M Kelleher

hassle free bank

5
very good working hours, being accessible under all conditions and the conveniences it provides Reviewed on: 10th March 2023
Sery's avatar
Sery

Good customer service

4
Great technology , easy to use Reviewed on: 10th March 2023
Margaret Toronka's avatar
Margaret Toronka

Helpful

5
Very helpful staff and we can go on weekend aswell Reviewed on: 10th March 2023
Deepak's avatar
Deepak

The best

5
I am happy to be customer of this bank. Reviewed on: 10th March 2023
adelan varim's avatar
adelan varim

Excellent for the Euro Traveller

5
In Branch, Online, Inter Euro Banking, Top Security checks…. the Metro Bank does it all to the highest efficiency & politeness! Reviewed on: 10th March 2023
Linda King's avatar
Linda King

Very good

5
Very good bank, I like the fact they stores are opened 7days a week and staff are very good and helpful Reviewed on: 10th March 2023
Ghizlane 's avatar
Ghizlane

Excellent

5
Really enjoy metro bank, also so helpful in store and ready to help Well done Reviewed on: 10th March 2023
Robinsonshandyman@hotmail.co.uk's avatar
[email protected]

Excellent customer service

5
Always someone, who isn't a robot, who can deal with any queries quickly and efficiently. Reviewed on: 10th March 2023
Linda Hallahan 's avatar
Linda Hallahan

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