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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

The best

I had a lot of trouble with my banking, and they helped me with patience and vigilant care. Reviewed on: 10th March 2023

Excellent service and communications

This bank makes more effort for their customers. You feel as though they are giving the best advice for you and acting in your interest. Reviewed on: 10th March 2023

Professional and smart stuff

I’ve been helped and well informed immediately I’ve stepped in to the brunch Reviewed on: 10th March 2023

A Safe Account is A Happy Customer

As a person who likes to have security in my life Metro Bank provides just that with my finances. I am always able to rely on them to keep my money safe and easily accessible whenever needed. They have an array of online services tailored to helping me with any issues (not that there are many), and customer services operators who go the extra mile no matter the size of the task. I would gladly recommend Metro Bank to others who wish they banked with a provider that cares for them. Reviewed on: 10th March 2023

Metro

The metro bank company have always been quick to respond to queries and are always helpful, I have never had any trouble with them and have recommended them to most of my friends and family, 10/10 experience. Reviewed on: 10th March 2023

Exlant service

Very friendly staff and hours that are good for me Reviewed on: 10th March 2023

Brilliant bank

Brilliant staff and very nice and friendly/helpful Reviewed on: 10th March 2023

Amazing experience

Really happy to bank with Metro.. super customer service and assured peace of mind Reviewed on: 10th March 2023

Easy and secure banking

I really love to stay with this bank.easy use and secure as satisfactorily.thanks Reviewed on: 10th March 2023

Best

Always helpful and don’t have to wait to long for someone to help Reviewed on: 10th March 2023

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