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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Awesome Bank

Great bank, with friendly staff, good range of products and a great phone App Reviewed on: 10th March 2023

Quickest, easiest and most straightforward

Opening my account was the easiest I've opened, simple and straightforward. Reviewed on: 10th March 2023

Lost or Stopped Card

I recently lost my card and replacing it couldn't have been easier. One phone call, minimal waiting time to speak to someone a visit to a branch on a Sunday and I had my card. Don't think that any pother bank in the UK can compete with that. Reviewed on: 10th March 2023

Very good customer experience

Am happy with all the service good Reviewed on: 10th March 2023

More accessible

Despite limited branches it's still easier to get access to services from Metrobank. Drive throughs, ability to print cards, easy to get through on the phone. Reviewed on: 10th March 2023

Vote

Always helpful, go the extra miles to help, in a friendly and professional way Reviewed on: 10th March 2023

One of the best

Everything about this company is great. I love that they are open early till late. You can actually get a new card in house without any hustle. Their customer service is one of the best I’ve experienced. Their banking app is also very easy to use. I just love everything about them Reviewed on: 10th March 2023

Convenient and always available in person

When ever I need support and help the team are always there to help in person. Often with no appointment and no waiting around!! Reviewed on: 10th March 2023

Highly recommend

Great service and hospitality. I love that they are open on weekends Reviewed on: 10th March 2023

Great bank

Very good bank, outstanding customer service. Reviewed on: 10th March 2023

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