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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Very good customer experience

Am happy with all the service good Reviewed on: 10th March 2023

More accessible

Despite limited branches it's still easier to get access to services from Metrobank. Drive throughs, ability to print cards, easy to get through on the phone. Reviewed on: 10th March 2023

Vote

Always helpful, go the extra miles to help, in a friendly and professional way Reviewed on: 10th March 2023

One of the best

Everything about this company is great. I love that they are open early till late. You can actually get a new card in house without any hustle. Their customer service is one of the best I’ve experienced. Their banking app is also very easy to use. I just love everything about them Reviewed on: 10th March 2023

Convenient and always available in person

When ever I need support and help the team are always there to help in person. Often with no appointment and no waiting around!! Reviewed on: 10th March 2023

Highly recommend

Great service and hospitality. I love that they are open on weekends Reviewed on: 10th March 2023

Great bank

Very good bank, outstanding customer service. Reviewed on: 10th March 2023

Simply the best!

Customer service is always on point no matter which branch you go to. 10/10 Reviewed on: 10th March 2023

21st century High Street Bank

Great bank with excellent customer service and product range too Reviewed on: 10th March 2023

Putting the customers first

Metro bank seem to be the only bank or building society not shutting down branches. Instead they treat their customers with a personal and efficient service. Well done, keep up the good work. Reviewed on: 10th March 2023

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