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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Brilliant personal service

I am struggle to cope because of brain cancer and the metro staff have been patient and charming setting up my bank account after a painful divorce Reviewed on: 10th March 2023

Metrobank is the best

Friendly staff always willing to help any time and good use of service and excellent customer satisfaction. Reviewed on: 10th March 2023

Easy, helpful,

Easy to use app, customer service on point, great open 7 days a week! Reviewed on: 10th March 2023

Great Bank that listens to it customers

Have tried most of the others over the last 40 years and only Metro has done what I wanted. NO JUNK MAIL, simple credit card with sensible rates, easy loans agreed with a person and when I say no overdraft I actually mean it and Metro meets all my requests. Reviewed on: 10th March 2023

easy to use

Metro bank is really clear and easy to use. makes banking a lot easier especially as a student Reviewed on: 10th March 2023

amazing customer service

Amazing service all the way in all the aspect of banking by MetroBank Reviewed on: 10th March 2023

Very prompt service

On so many occasions I lost my debit card and everytime they issued me new one immediately. Reviewed on: 10th March 2023

Simple banking

Loads of channel choice, clear updates, great service when I attend my safety deposit box. Reviewed on: 10th March 2023

Customer service 1st class

Excellent customer service. Always willing to help you. Metro listens to you and your needs, unlike other banks Brill for the kids to save with there free money box and free coin dispenser. Metro look after there customers cause they care.. Reviewed on: 10th March 2023

Great service

Each time I go into my bank everyone is so very helpful and make sure I have everything I need taken care of, also it is the only Bank I know of that is dog friendly,and they have dog treats available on the counter, also they're have a machine that you can put your loose change in which prints a slip of how much you have put in,you can then take the slip to them counter and the amount is credited to your account without any changes like some other places that have the same machine's. Reviewed on: 10th March 2023

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