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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Best bank in the UK

Always reliable, in either walk ins or online service. Reviewed on: 10th March 2023

Very good bank

every time I enter the bank someone comes up to you and asks if I can help you employees always smiling and helpful I highly recommend. Reviewed on: 10th March 2023

Efficient convenient and friendly

Great friendly service always provided for all our family banking needs Reviewed on: 10th March 2023

Brilliant personal service

I am struggle to cope because of brain cancer and the metro staff have been patient and charming setting up my bank account after a painful divorce Reviewed on: 10th March 2023

Metrobank is the best

Friendly staff always willing to help any time and good use of service and excellent customer satisfaction. Reviewed on: 10th March 2023

Easy, helpful,

Easy to use app, customer service on point, great open 7 days a week! Reviewed on: 10th March 2023

Great Bank that listens to it customers

Have tried most of the others over the last 40 years and only Metro has done what I wanted. NO JUNK MAIL, simple credit card with sensible rates, easy loans agreed with a person and when I say no overdraft I actually mean it and Metro meets all my requests. Reviewed on: 10th March 2023

easy to use

Metro bank is really clear and easy to use. makes banking a lot easier especially as a student Reviewed on: 10th March 2023

amazing customer service

Amazing service all the way in all the aspect of banking by MetroBank Reviewed on: 10th March 2023

Very prompt service

On so many occasions I lost my debit card and everytime they issued me new one immediately. Reviewed on: 10th March 2023

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