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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best bank for me

I ve just been in the branch with all the documents required and they just started to do my card ,was easy,nice and quick,now I have my card and I m very happy with it Reviewed on: 10th March 2023

Very fair bank

Their app is amazing. Easy to use, to pay and transfer monies. Receive a text if you have insufficient funds for direct debit etc, giving you a few hours to rectify, free of charge. In branch is always a pleasant experience. 10/10 Reviewed on: 10th March 2023

Never had a problem

Never had a problem with Metro bank. Even when I needed to quickly change my account details they helped and it was done within the next 30 minutes. They are helpful and respectful to their customers and I have found it easy to navigate their websites too. Reviewed on: 10th March 2023

The most efficient and friendly Bank

Always helpful with friendly staff. Open when I need them and nothing too much trouble Open accounts same day in 2o minutes. Best bank that I have ever had and I have had many in my lifetime. Reviewed on: 10th March 2023

Good

I would recommend Metro bank to anyone who is looking for a new bank/ young savers or current account. Always amazing customer service. Their app is also easy to navigate and use. And I have comfort knowing my money is safe with Metro Bank Reviewed on: 10th March 2023

Great!!!

Every time i have visited my store it has been a pleasant experience with staff providing great customer service and most importantly with respect Reviewed on: 10th March 2023

Friendly bank

Very friendly bank. Go out of their way to assist especially in difficult circumstances. Reviewed on: 10th March 2023

Great banking, fantastic team

Helpful and direct contact and support when needed. Never any issues with payments. Fantastic service! Reviewed on: 10th March 2023

Best Bank

Brilliant service 24 hours a day never had any problems excellent from Day 1 Reviewed on: 10th March 2023

Banking with metro

I must say i have a positive outlook towards metro as its very hands on if i was to loose my card for example i can collect a new one from the branch in 5-15 minutes the systems are quite easy to use. The only drawbacks is not having post office service which most other banks do. If this could be implemented it would do a lot of justice to your service. Kahalem reece Reviewed on: 10th March 2023

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