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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Best Bank

Brilliant service 24 hours a day never had any problems excellent from Day 1 Reviewed on: 10th March 2023

Banking with metro

I must say i have a positive outlook towards metro as its very hands on if i was to loose my card for example i can collect a new one from the branch in 5-15 minutes the systems are quite easy to use. The only drawbacks is not having post office service which most other banks do. If this could be implemented it would do a lot of justice to your service. Kahalem reece Reviewed on: 10th March 2023

It's a no messing around type of account , applied online and the card was with me in 3 days.

Metro bank is by far the easiest bank I've ever had the pleasure to do business with . They don't pressure you into anything , they listen to what i wanted and provided me with a first class current account. Reviewed on: 10th March 2023

Great Banking with Metro Bank

A verry good bank , the best in my high street Maidstone , opens early , late aswell as Sunday , I've never known any other bank like it , Verry pleased! X Reviewed on: 10th March 2023

Amazing Service

The in store service is amazing - they can’t do enough for you. On opening my account last year I walked out with my debit card in my hand, mobile banking set up & everything in place. I can’t recommend them highly enough. Reviewed on: 10th March 2023

Excellent bank

Service superb. Always. Love instant face to face services. Reviewed on: 10th March 2023

Personal, face to face service

Most UK banking has left the High Street, and become completely impersonal. Online banking is great, but there are times you need to speak face to face to someone who understands and can help. Everyone else seems to have dropped this kind of personal service, but MetroBank has the corner on it. Reviewed on: 10th March 2023

Best bank ever

Very friendly, Very helpful clean tidy love dogs opening times are great change sorter machine and ew card print of is an excellent thing too an all round great bank personally best bank ever for me. Reviewed on: 10th March 2023

They are good

They are very good they are extremely good at there jobs and can help you with Reviewed on: 10th March 2023

Great service

Really friendly and efficient staff Reviewed on: 10th March 2023

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