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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Service and ease of use

People are always friendly and helpful and the service is practical and easy to use Reviewed on: 10th March 2023

Fast open account

Open a new current account was very easy with Metro Bank. I wanted apply for a Credit card too but can't do it online I think Metro Bank need a little improve about it because in normaly all the another banks you can do the application online. Reviewed on: 10th March 2023

Best

Best and easy banking. Customer care is fantastic aswell Reviewed on: 10th March 2023

Best service

Good customer service and banking service Reviewed on: 10th March 2023

Just easy to work with and effective

Easy to bank with, easy to open an account. Very helpful and efficient Reviewed on: 10th March 2023

Hi Metro Bank I would recommend Metro Bank to my Friends and Family

Hi Metro Bank I'm very Happy with the service and Help from the very Friendly Bank Staff. Reviewed on: 10th March 2023

Best bank account ever I've had

You lose your card go straight in the store and get it replaced there and then no need to wait for the post Reviewed on: 10th March 2023

BEST BANK

Good bank which I have seen, my account opened same day. It helps me a lot and opens even weekend and late night's . Reviewed on: 10th March 2023

Reliable and efficient

MetroBank was by far the easiest high street bank to get an account setup with and have a physical card that I could start using on the same day. I’ve only had 2 issues in all the years I’ve been banking with them and both were resolved within an hour of being brought to MetroBank’s attention. On one occasion, my card was blocked due to a potential fraud alert - one phone call with the fraud team and they were able to unblock my account without any issues or money lost. When the chip in my card stopped working, they happily replaced my card with an extended expiration date on the spot when I went into the branch. Just hope that they open more branches in the south of England! Reviewed on: 10th March 2023

Nice bank

Everything it’s look good and easy Reviewed on: 10th March 2023

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