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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Very good

5
I am very satisfied and recommend my friends and family to join metro banco. Reviewed on: 10th March 2023

Great Bank

5
I have been with Metrobank for over 10 years now. Cannot fault from Instore facilities late opening great for us workers and weekends to. Always polite professional and if you have a problem always resolved on the spot whether at the bank or by phone and added bonus of Debit Card renewals when Instore. Recommended to family and friends and they all say the same. Keep up the good work Metrobank. Reviewed on: 10th March 2023

Best service

5
Ease of use. Friendliness. Great availability. Reviewed on: 10th March 2023

Best bank in the UK

5
They offer you a cup of tea while you wait, they give you free lollipops, metro bank pens and the 'M' money boxes are cool too!. They also print your debit card while you wait if you lose it. The metro bank app is also very useful. Will be using this bank for the rest of my life no doubt. Reviewed on: 10th March 2023

Best bank

5
I am a client Metro Bank from few years and i am very happy. Reviewed on: 10th March 2023

IM HAPPY WITH NOT CHARGE FEE ALL AROUND THE EUROPE

5
I'M GLAD TO CHOOSE METRO BANK TO BE MINE CURRENT BANK. Reviewed on: 10th March 2023

Nice bank

5
Very friendly staff and a good bank Reviewed on: 10th March 2023

Best customer service

5
Staff are always very helpful both on the high street and by phone when having problems with internet banking. Long working hours are really appreciated. Reviewed on: 10th March 2023

Amazing customer experience

5
The stuff is ready to help at any time . Wait time is minimum . You can open an account fast and have a card that same day Reviewed on: 10th March 2023

Easy

5
Easy to use app only bank I know where you can collect new card on the same day staff helpful and it’s open 7 days a week Reviewed on: 10th March 2023

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