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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Service

Great service - online / branch. Reviewed on: 10th March 2023

The Best

I'm very happy whit MetroBank more than 6 years whit them never gonna change my Bank always very helpful and very good staff always I'm always happy if I have to pop in to the Bank very nice and helpful staff. Thanks MetroBank to make a people happy!! Reviewed on: 10th March 2023

Convenient hours

Yes found staff helpful...and normally don't have to wait too long without an appointment.... explained the different accounts available..I like that dogs are welcome with water and a bone... Reviewed on: 10th March 2023

Metro bank service is very good

I am very happy because my account in metro bank This bank service is very amazing Reviewed on: 10th March 2023

Convenient

Helpful, thoughtful,accessible, useful Reviewed on: 10th March 2023

I opened an account with Metro when they first opened in Epsom and find it most convenient.

I always find the staff helpful and friendlyand the same people are usually on the counters. That I can go in at weekends is extremely helpful as most other banks and building societies close weekends since Covid. Reviewed on: 10th March 2023

Metro bank is awesome

It can open easily through the website online. Reviewed on: 10th March 2023

Very helpful

Great bank staff are always very helpful and will try their best to deliver what ever you require Reviewed on: 10th March 2023

Best bank you could chose!

I haven't had any problems, you've all been amazing , such nice people in the company ! Reviewed on: 10th March 2023

such a good bank

I love the simplicity of banking offered by metro Reviewed on: 10th March 2023

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