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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
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Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best bank and very fast service

5
I have connected with this bank from last 2 years when sometime i faced any problem then they solved at a time. So this bank staff as well as all bank rules very good and satisfied.i have only one account only in metro bank.I personally recommend to my friends and they have also opened account in this bank. Thanks Reviewed on: 10th March 2023
mandeepkaur15293@gmail.com's avatar
[email protected]

The staff make this bank special

4
I can only say positive things about the Maidstone branch of Metro Bank . Sometimes there's a little wait to speak to a specialist, But they are always worth the wait! Friendly and professional in everyway and a credit to your company. So far 2 of my friends have changed to metro on my recommendation. Keep up the standards! Reviewed on: 10th March 2023
Lisa Bailey's avatar
Lisa Bailey

Best Bank i have ever banked with

5
Every time i go to the bank, all cashiers and staff have been always helpful. Open 7 days a week , My card have been replaced with on the day Transfers in person or online Queries within reason they always went the extra mile Currency exchanges pre or on the days order ( again within reason depend on amount) also good advice given when i use my card abroad , pre warning on additional costs They will give you the option and tips how to save money to avoid un necesary transaction fees I can draw cash in coins There is a coin counter that you can use to bank it into your account So many benefits I prefer the face to banking , as Sutton ( most branches) have an amazing atmosphere and professional If you are in a que to wait for a bank adviser they give you option to wait ir they take your no to give you an call when they are available, gives me time to get an coffee or other errand s which saves our day alot. Reviewed on: 10th March 2023
Sandra's avatar
Sandra

Great bank well done

5
If there is a bank on the rise it’s going to be Metro Reviewed on: 10th March 2023
Dukes's avatar
Dukes

Best bank

5
Easy to use mobile app, very good customer support. Reviewed on: 10th March 2023
Marin Viorel's avatar
Marin Viorel

Amazing

5
Very very good Reviewed on: 10th March 2023
Stu Hall's avatar
Stu Hall

Service is very good

5
Good customer service in the bank and card delivery very fast . Reviewed on: 10th March 2023
Hardik Darji's avatar
Hardik Darji

Always friendly always open and always have a toilet in the store!

5
Friendly and helpful staff at Tottenham court rd bank London Reviewed on: 10th March 2023
Yvonne's avatar
Yvonne

Easy to use and set up

5
I have found that it’s all very easy and secure set up app excellence Reviewed on: 10th March 2023
Steven C Meli's avatar
Steven C Meli

Great service

5
Wonderful friendly and helpful staff, highly recommended Reviewed on: 10th March 2023
shaneylove214@gmail.com's avatar
[email protected]

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