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Metro Bank: Current account reviews

4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Service

5
I love everything about this bank . Reviewed on: 11th March 2023

Not your normal 9 to 5

5
Working as a bus driver my hours of work is not a normal 9 to 5, so having a bank that opens early as well as staying open longer definitely helps Reviewed on: 10th March 2023

Best - most accessible bank

5
Great opening hours means Metro is a very accessible banking function and the staff are very accommodating and efficient Reviewed on: 10th March 2023

Simply the best of the rest

5
Simple account that’s easy to use and reliable Reviewed on: 10th March 2023

Great Bank

5
Metro makes banking so easy and efficient! Open 7 days a week so always accessible and the opening hours for in with life which is amazing. Bank cards can be printed out in store which gives instant access and also a relief when a card is lost or damaged! There is a reason they have been voted best high street bank for 10 years because they are accessible and highly efficient! Highly recommend to anyone! Reviewed on: 10th March 2023

Amazing

5
The bank is very amazing with their people towards their customera Reviewed on: 10th March 2023

Safe and secure

5
Excellent customer service. Never had problems with missing money from the account as I had with another bank. Reviewed on: 10th March 2023

Since when I had come to UK, I am using Metro Bank. Everything from bank account opening, to get debit card and Internet banking, it is so easy.

5
Recently in my travel to Abu Dhabi, I used my Metro bank debit card, and it was efficient and reliable. I had no problem in using it there. Thanks to Metro bank. I recommend it to every person in UK. Reviewed on: 10th March 2023

Easy and helpful

5
I’ve been with metro bank for years and would never change banks! Reviewed on: 10th March 2023

Metro bank is great

5
Very welcoming bank, it makes the experience so much nicer than others Reviewed on: 10th March 2023

Excellent

5
I wanted to share some great news with you. I recently read a review about Metro Bank and it was very positive. Apparently, customers are extremely satisfied with their services and customer care. The review also mentioned that Metro Bank offers competitive rates, a wide range of services, and excellent customer support. It's no surprise that it's one of the top rated banks in the country! I'm sure you'll be pleased to know that your money is in safe hands when you bank with Metro Bank. Plus, they have many convenient locations and an online banking system that makes banking easier than ever before! Thanks for taking the time to read this message. All the best, Reviewed on: 10th March 2023

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