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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

The best Bank

Very good service I love Metro bank Reviewed on: 10th March 2023

7 days and long hours

Friendly staff, well dressed,good location, Reviewed on: 10th March 2023

Amazing

Great customer service ,quick ,know what they talking about and always smiling Reviewed on: 10th March 2023

Current Account

Brilliant service very helpful in branch Reviewed on: 10th March 2023

Easy to use

Very helpful for online banking easy to speak with the bank if a have problem thanks Reviewed on: 10th March 2023

Current

App easy to use and offers all you need, visiting the branch always a pleasant and rewarding experience Reviewed on: 10th March 2023

Highly recommended

If you lose your card you can get a replacement same day. Exceptional customer service Reviewed on: 10th March 2023

Excellent customer service

Had my expired card renewed within 20min in store. Reviewed on: 10th March 2023

Excellent Bank

Customer service is professional and friendly. Banking is so easy with Metro. Reviewed on: 10th March 2023

My 1st time banking

It was my 1st time having my own bank account excellent servers they explained everything to me and an overall 10 out 10 . Reviewed on: 10th March 2023

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