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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Excellent

I wanted to share some great news with you. I recently read a review about Metro Bank and it was very positive. Apparently, customers are extremely satisfied with their services and customer care. The review also mentioned that Metro Bank offers competitive rates, a wide range of services, and excellent customer support. It's no surprise that it's one of the top rated banks in the country! I'm sure you'll be pleased to know that your money is in safe hands when you bank with Metro Bank. Plus, they have many convenient locations and an online banking system that makes banking easier than ever before! Thanks for taking the time to read this message. All the best, Reviewed on: 10th March 2023

Very great experience!

Firstly, opening the account was very quick and easy as compared to other banks. And the banking experience is also very great! Reviewed on: 10th March 2023

The bank app is easy to use and manage current account.

All the staff are ready to help. Reviewed on: 10th March 2023

The best Bank

Very good service I love Metro bank Reviewed on: 10th March 2023

7 days and long hours

Friendly staff, well dressed,good location, Reviewed on: 10th March 2023

Amazing

Great customer service ,quick ,know what they talking about and always smiling Reviewed on: 10th March 2023

Current Account

Brilliant service very helpful in branch Reviewed on: 10th March 2023

Easy to use

Very helpful for online banking easy to speak with the bank if a have problem thanks Reviewed on: 10th March 2023

Current

App easy to use and offers all you need, visiting the branch always a pleasant and rewarding experience Reviewed on: 10th March 2023

Highly recommended

If you lose your card you can get a replacement same day. Exceptional customer service Reviewed on: 10th March 2023

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