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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

A human bank account

Booked an appointment with a human to set up this account. Account was set up by a human. Any problems with this account I pop into the branch and can speak to an actual human! Unbelievable in these modern times! Reviewed on: 10th March 2023

Not your normal 9 to 5

Working as a bus driver my hours of work is not a normal 9 to 5, so having a bank that opens early as well as staying open longer definitely helps Reviewed on: 10th March 2023

Best - most accessible bank

Great opening hours means Metro is a very accessible banking function and the staff are very accommodating and efficient Reviewed on: 10th March 2023

Simply the best of the rest

Simple account that’s easy to use and reliable Reviewed on: 10th March 2023

Great Bank

Metro makes banking so easy and efficient! Open 7 days a week so always accessible and the opening hours for in with life which is amazing. Bank cards can be printed out in store which gives instant access and also a relief when a card is lost or damaged! There is a reason they have been voted best high street bank for 10 years because they are accessible and highly efficient! Highly recommend to anyone! Reviewed on: 10th March 2023

Amazing

The bank is very amazing with their people towards their customera Reviewed on: 10th March 2023

Safe and secure

Excellent customer service. Never had problems with missing money from the account as I had with another bank. Reviewed on: 10th March 2023

Since when I had come to UK, I am using Metro Bank. Everything from bank account opening, to get debit card and Internet banking, it is so easy.

Recently in my travel to Abu Dhabi, I used my Metro bank debit card, and it was efficient and reliable. I had no problem in using it there. Thanks to Metro bank. I recommend it to every person in UK. Reviewed on: 10th March 2023

Easy and helpful

I’ve been with metro bank for years and would never change banks! Reviewed on: 10th March 2023

Metro bank is great

Very welcoming bank, it makes the experience so much nicer than others Reviewed on: 10th March 2023

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