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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Brilliant and efficient with friendly staffs

Every time I have gone into metro bank not only do they give service with a friendly welcome and smile, they always sort any needs or queries I have with efficient effort Reviewed on: 4th April 2023

Metro are an available bank and support customers right there without too much hustle. The old way is the best way

Always the BEST, METRO is the number one bank on my high street, family-oriented and child friendly. Reviewed on: 4th April 2023

Easily acessible

Metro bank is easily acessible . Customer service is great and staff are friendly Reviewed on: 4th April 2023

Pleased Customer

We have been helped asap whenever we visit or visited our Branch at Edgware . We find staffs are cordial and do their best to sort out any issues we might have . The 24/7 access to do banking with long opening hours & ATM is helpful for all specially the younger generation Reviewed on: 4th April 2023

good local bank

Good bank, branches are fairly local to me and have always found the staff very friendly, yet professional. Reviewed on: 4th April 2023

Fantastic bank!

Great customer service, safe bank and very trustworthy!! Reviewed on: 4th April 2023

Excellent

Very good bank always there to help you whenever you need and quickly too Reviewed on: 4th April 2023

Hassle Free With Clued Up Staff and Convenient Times

I had been with another bank for many years but I moved to Metro as they are much friendlier, the opening times are great and when I lost my card they replaced it in a few minutes in the bank. Their customer service is excellent. Reviewed on: 4th April 2023

Wonderful

Excellent company, perfect products for me Reviewed on: 4th April 2023

TOP BANK, REAL PEOPLE HANDLING CUSTOMERS ISSUES FACE TO FACE

THE METRO BANKS PERSON TO PERSON SERVICE DELIVERY ARE ON A CLASS OF ITS ON Reviewed on: 4th April 2023

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