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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Great Bank

Easy banking and very friendly staff . Nothing is trouble . Reviewed on: 10th March 2023

Easy quick and fast

Been good over the years , been happy Reviewed on: 10th March 2023

They are very good

I’ve been with them for nearly 19 years and they are quite good Reviewed on: 10th March 2023

Always a pleasure being in the Metro Bank

Every member of staff is really friendly, they always smile, they're efficient and knowledgeable. I don't have to make an appointment to ask simple questions, they're always able to help at the time (unlike the other bank I have an account with)! Reviewed on: 10th March 2023

Best Bank ever

Excellent customer service and no long waiting to get through to the bank Reviewed on: 10th March 2023

Easy and helpful

Easy and helpful alwase help if they can and open when you want. Reviewed on: 10th March 2023

Top bank

Very well run bank yhe customer service is second to none and all the staff I've encountered are extremely helpful b Reviewed on: 10th March 2023

Accessibly and rapid

Always quick to help, user friendly Reviewed on: 10th March 2023

Amazing and professional service

I've always loved Metro Bank as you still can talk to someone and see a cashier and they always friendly no matter what time of day Reviewed on: 10th March 2023

Customer services

Excellent customer experience and always helpful with my account enquiries would definitely recommend to everyone Reviewed on: 10th March 2023

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