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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

The best

I am one of the banks statistics customers Reviewed on: 10th March 2023

Service

We have had nothing but amazing service from fantastic people we felt valued and appreciated Reviewed on: 10th March 2023

Great service

I the first time been in this bank through advice my friend. And I was happy to get service like this and even I’ve got kind attitude like returning money for my parking ticket, because I spent an extra time in the bank then we’re expecting. Absolutely amazing team in branch in Romford! Reviewed on: 10th March 2023

Everything available easy

Fast access to everything needed and really good working hours. Everything you need available whenever you need Reviewed on: 10th March 2023

Easy banking

The staff are trained to the highest level in branch and are very quick to solve issues, banking with metro has never been easier with online facilities too Reviewed on: 10th March 2023

A great account

For years I have had an account with one of the legacy banks. I cannot believe how much better Metro is. Able to do everything on my phone. I gave up trying to go digital with my old bank - it was so complicated. Reviewed on: 10th March 2023

Fast forward Bank

Open and setup account just in a minute with my card printed at the same time Reviewed on: 10th March 2023

Great bank

I had a great time with metro bank, easy in online banking and with statements Reviewed on: 10th March 2023

Highly recommended

Always on hand for professional advice, with a friendly smile and time. Reviewed on: 10th March 2023

Simple and Secure online banking

Excellent customer service. A great online experience Reviewed on: 10th March 2023

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