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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Accessibly and rapid

Always quick to help, user friendly Reviewed on: 10th March 2023

Amazing and professional service

I've always loved Metro Bank as you still can talk to someone and see a cashier and they always friendly no matter what time of day Reviewed on: 10th March 2023

Customer services

Excellent customer experience and always helpful with my account enquiries would definitely recommend to everyone Reviewed on: 10th March 2023

The best

I am one of the banks statistics customers Reviewed on: 10th March 2023

Service

We have had nothing but amazing service from fantastic people we felt valued and appreciated Reviewed on: 10th March 2023

Great service

I the first time been in this bank through advice my friend. And I was happy to get service like this and even I’ve got kind attitude like returning money for my parking ticket, because I spent an extra time in the bank then we’re expecting. Absolutely amazing team in branch in Romford! Reviewed on: 10th March 2023

Everything available easy

Fast access to everything needed and really good working hours. Everything you need available whenever you need Reviewed on: 10th March 2023

Easy banking

The staff are trained to the highest level in branch and are very quick to solve issues, banking with metro has never been easier with online facilities too Reviewed on: 10th March 2023

A great account

For years I have had an account with one of the legacy banks. I cannot believe how much better Metro is. Able to do everything on my phone. I gave up trying to go digital with my old bank - it was so complicated. Reviewed on: 10th March 2023

Fast forward Bank

Open and setup account just in a minute with my card printed at the same time Reviewed on: 10th March 2023

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