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Metro Bank: Current account reviews

4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience. Write a review

Metro Bank Current account reviews (10581)

Excellent bank

5
I love banking with metro. They are no nonsense, there is no charge for cash withdrawal in Europe, the app and online banking work well and if there’s a problem, branches are open more often than any other banks. Reviewed on: 10th March 2023

Great service

5
Work weekends. Open account and receive card same day. No charges on card when using abroad. Reviewed on: 10th March 2023

Best Bank Around

5
Never have to wait long periods of time to speak to an actual person, they are always very helpful. They go above and beyond Reviewed on: 10th March 2023

Helpful and Efficient

5
Great opening hours, always a helpful person on hand. Only company able to get me a same day card replacement when my wallet was stolen, a lifesaver. Reviewed on: 10th March 2023

Metro bank vite

4
Good banking service both on line and in the bank. Reviewed on: 10th March 2023

Amazing bank

5
I have multiple banks but metro bank is the best and the most easiest and the most help full back.even if you need help or anything metro bank is there for you and it is really easy to use. Reviewed on: 10th March 2023

Modern thinking

5
Great bank that think outside the box open Sundays helpful and friendly staff Reviewed on: 10th March 2023

Overall

5
I’ve just signed up for metro and it was the most easy thing to do everything ran so smoothly and everything was so quick I love it. Reviewed on: 10th March 2023

Excellent!!

5
Excellent! I’ve been with metro since I was 16 years old!! I had a cash account first then a current and I’m never leaving ! Reviewed on: 10th March 2023

Sivagowri

4
Great customer service. Issue is being resolved more quickly compared to other banks Reviewed on: 10th March 2023

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